SERVICE AGREEMENT

MOVING SERVICE AGREEMENT

HAPPINESS GUARANTEE & LIABILITY LIMIT

We (your moving company) have a “Happiness Guarantee” with our service, which means that if you (the customer) see any wasted time, poor quality work, or damage caused by us during our job of moving your property, prior to you paying a penny you may deduct from the ending bill the amount you feel is fair to compensate for the problems that you saw. This does not allow you to reduce the bill just because you wish the job had taken less time if you are seeing quality work. However, you agree that without purchasing additional insurance, any compensation you may be owed for inefficiencies, damages or losses may not exceed $1,000 which is the maximum liability limit that comes with the service at no additional charge. If you wish to have more liability coverage than this, you may purchase it before the job begins at $70 per additional $1,000 of the maximum liability limit. Please initial your choice of the below listed maximum liability limit you choose to have with your service.

(A): $1,000 agreed maximum liability limit, at no additional charge.: Initials: ______
or
(B): $ ______ total liability limit, at an extra $70 per $1,000 of coverage above a 1,000 limit.: Initials: _____

EXPECTATION OF JOB LENGTH AND COST:

Our (the moving company’s) service fee is $55/hr per mover, with a two hour minimum for labor, plus reimbursement at cost for any consumed materials used, such as boxes, mattress bags, plastic wrap, and tape (no charge for re-used equipment). Our billed time starts when we arrive at your load site, and ends when we have moved your last item. We deduct break times and personal phone use time. If we are providing a moving truck along with the service, our 17′ moving truck costs an additional $50 for the day use of the truck (or $80 for our 27′ truck), plus reimbursement at cost for whatever gas that truck uses for your job, including to get to your job sites and return to our yard after your job. Please initial the below defined explanation of your (the customer’s) pre-expectation of job length or cost.

(A) I (the customer) am hiring this moving company by the hour at the above described hourly rates, not by a fixed job bid price or estimate. I expect that the cost of this service will be whatever the above described rates adds up to, provided I don’t see any wasted time, inefficiencies, or damages through the entire job. Initials: __________
or
(B) The moving company guaranteed a set fixed price of _______, or estimate of: ________

and/or a maximum of job-length of ___ hours with a ___ man crew. Initials: _________

CUSTOMER PRINTED NAME: ________________________________ DATE: ________________

CUSTOMER SIGNATURE: ________________________________________

LOAD-ONLY SERVICE AGREEMENT

LIABILITY COVERAGE

We (your moving company) have a “Happiness Guarantee” with our service, which means that if you (the customer) see any wasted time, poor quality work, or damage caused by us during our job of loading your truck or container, you may deduct from the ending bill the amount you feel is fair to compensate for the problems that you saw. However, you agree that without purchasing additional insurance, any compensation you may be owed for damages or losses may not exceed $1,000 which is the maximum liability limit that comes with the service at no additional charge. If you wish to have more liability coverage than this, you may purchase it before the job begins at $70 per additional $1,000 of liability limit coverage. Please initial the below listed maximum liability limit coverage you choose to agree to have with your service.

(A): $1,000 liability limit, at no additional charge.: Initials: ________
or
(B): $ _______ total liability limit, at an extra $70 per $1,000 of coverage above a $1,000 limit. : Initials: _______

EXPECTATION OF JOB LENGTH AND COST:

Our service fee is $55/hr per mover, with a two hour minimum for labor, plus reimbursement at cost for any materials used, such as boxes, mattress bags, plastic wrap, tape and ratchet straps. Our billed time starts when we arrive at your load site, and ends when we have moved your last item. We deduct break times and personal phone use time.

Please initial the below defined explanation of your pre-expectation of job length or cost.

(A) Whatever the above described rates adds up to, provided you don’t see

any wasted time, inefficiencies, or damages through the entire job. Initials: __________
or
(B) The loading company provided me with a pre-job estimate of: _________ total cost,

and/or _________ job-length hours with a ____ man crew. Initials: ___________

AFTER THE LOAD

When we (your loading company) are going to only load your goods, followed by a second and third moving company transporting and unloading your goods, you agree that we (the loading company) will only be liable for damages or losses caused to your items while we are loading your goods, and specifically not for damages or losses that might be caused after your property is passed onto and handled by other parties. For this reason, we will be taking pictures of each of our load-walls and showing them to you after we are done loading at the end of the load job. If these load-wall pictures meet your approval of a satisfactory amount of risk you would be taking, you would then sign off again (below, a second time), at the end of the loading job, confirming your satisfaction with the load, and confirming your agreement to not hold us liable for anything that happens to your goods after that point in time.

CUSTOMER PRINTED NAME: ___________________________________ DATE: ___________________

PRE-JOB SIGNATURE: ___________________________ , POST-JOB SIGNATURE: ________________________________